What do I need before I start?
About 10 minutes of basics: your business name and trade, your name, an account email, and the public phone number customers should call; your city, state, and the areas you serve; a plain list of your main services; the one main job you want the site to do (calls, quotes, bookings, or showing off past work); a sentence on why customers pick you; and the managed website plan you want. Starting from a template also means picking one of our 20 trades first.
Nice to have, never required: a logo and up to 8 business photos (JPG, PNG, or WebP, under 5 MB each — big ones shrink automatically); business hours and the year you started; licenses, awards, or guarantees; a customer review or two; brand colors or a style you like; and any extra pages, features, or inspiration links.
Don't have something handy? Skip it and add it later from your admin dashboard — nothing here blocks your site from going live, and your answers save automatically for 7 days if you need to finish another time.
Do template sites really launch right away?
Yes. Complete the guided setup and choose a plan with Stripe. After Stripe confirms checkout, the private success screen shows the live address, admin login, username, and one-time password.
When will my custom first draft arrive?
Within two business days. You can request unlimited revisions until you approve that initial site.
Can I use my own domain?
Yes. Add it in Settings, then contact us. We connect it by hand so an automatic mistake cannot damage your domain records.
What happens after the 30 days?
Your 30-day money-back guarantee ends. You can keep your managed website plan or take the website elsewhere for $1,500.
Do I own the site?
After 30 days, you may take the website elsewhere for $1,500. Eligible exports include the approved site files; the servicewebsites.online admin dashboard and hosted form backend do not transfer.